Riggs Autopack's after sales team can provide customer assistance via telephone or on-site support. We offer planned maintenance and service schemes, rapid engineer call-out, technical advice, parts supply from stock, and on-site staff training. 

Service

Our company field engineers provide a comprehensive machine service package for customers based in the UK and Republic of Ireland. This includes machine commissioning, planned maintenance and engineer call-out. Annual planned maintenance agreements can be ordered by contacting the after sales department at our Lancashire office.

Parts Supply

As all our depositing and filling equipment is built in-house at our Lancashire factory, we have control over parts quality, availability and supply. We stock a full complement of quality assured replacement parts for our machine range, and are able to dispatch at short notice to national and international customers. Please view Spares for order details.

Training

During on-site machine commissioning and installation for UK and Republic of Ireland customers, a Riggs Autopack field engineer will provide full on-site staff training in all aspects of the equipment. Additional on-site staff training can also be arranged upon request - please contact the after sales department at our Lancashire office for details.

Autopack Ltd & Tri-Tech Systems Ltd

Due to Riggs Autopack's association with Autopack Ltd and Tri-Tech Systems Ltd, our after sales team can provide a full maintenance package and parts supply for these machines. They include Autopack Ltd's powder filling machines and Tri-Tech Systems liquid depositors.